1. Introduction

    This Privacy Policy outlines how Form Home Improvements ("we", "us", or "our") collects, uses, discloses, and protects your personal information. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This policy is written in accordance with the Australian Privacy Principles (APPs) and the Privacy Act 1988 (Cth).

  2. Information We Collect

    We may collect and hold personal information from you that is necessary for us to provide you with our services. This information may include:

  • Contact Information: Your name, address, email address, and phone number.

  • Project Details: Information about your property and home improvement requirements, including plans and specifications.

  • Financial Information: We may collect your financial information for billing purposes.

  • Website Usage Information: We may collect information about your interactions with our website, such as your IP address, browser type, and the pages you visit. This is done through the use of cookies (see section 6).

  1. How We Collect Your Information

    We may collect personal information in the following ways:

  • When you contact us via our website's contact form, by email, or by phone.
  • When you request a quote or consultation.
  • During the course of providing our services to you.
  • When you interact with our website and social media pages.

  1. How We Use Your Information

    We use your personal information for the following purposes:

  • To provide you with our products and services, including responding to your inquiries and providing you with quotes.
  • To communicate with you about your project and our services.
  • To process payments and manage our accounts.
  • To improve our products and services.
  • For marketing and promotional purposes, with your consent.
  • To comply with our legal obligations.

  1. Disclosure of Personal Information

    We will not disclose your personal information to third parties without your consent, except in the following circumstances:

  • To our employees, contractors, or service providers for the purposes of operating our business, and providing our services to you.
  • If we are required to do so by law.
  • If we believe that disclosure is necessary to protect our rights, property, or personal safety, or that of our customers or the public.

  1. Cookies

    Our website may use "cookies" to enhance your experience. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. You can choose to disable cookies through your browser settings.

  2. Security of Your Personal Information

    We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure. We use a variety of physical and electronic security measures to protect your information, including secure servers and password protection. However, no method of transmission over the Internet, or method of electronic storage, is 100% secure. Therefore, we cannot guarantee its absolute security.

  3. Access to Your Personal Information

    You have the right to access the personal information we hold about you and to request that we correct any inaccuracies. If you would like to do so, please contact us using the details below. We will require you to prove your identity before we release any information to you.

  4. Changes to Our Privacy Policy

    We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.

  5. Contact Us

    If you have any questions about this Privacy Policy, please contact us: